Ball-Gram Greetings FAQs

How long does it take for my Ball-Gram Greeting to get where it's going?
Orders always ship out on the next business day and take anywhere from 4 to 10 business days to be delivered. How fast the ball arrives depends on your location. If you would like your Ball-Gram Greeting to arrive faster, just select 'Priority Shipping' when ordering.

Can you get my Ball-Gram Greeting there faster?
Sure, we can send your Ball-Gram Greeting Priority Mail which the USPS says will get your ball to its destination in 2-3 days. Please remember, your ball will be shipped out the next business day.

How do you ship a Ball-Gram Greeting?
The balls are sent fully inflated and placed inside a see-thru net bag with a matching plastic postcard attached. They are sent via First Class or Priority Mail through the United States Postal Service.

How big is a Ball-Gram Greeting?
Ball-Gram Greetings are approximately nine inches big. To get an idea of the size of the ball, simply look at the six-year-old girl holding a Ball-Gram Greeting on our homepage.

It's a Big Ball, will it fit in a mailbox?
No silly...well not unless you have a mail box that can hold a ball that is nine inches big. Usually the carrier will use the attached colorful rubber band to hang the Ball-Gram Greeting on the mail box or doorknob.

Do you write on the ball itself?
Absolutely Not! For Child safety reasons, we will NEVER write the child's name or address directly on the ball itself. Besides, why in the world would you want your child playing with a ball that has magic marker all over it?

Who can I send a Ball-Gram Greeting to?
You can send a Ball-Gram Greeting to ANYONE! They make great gifts for your Clients and Customers as well as your Friends and Family. We have sent Ball-Gram Greetings to Sons & Daughters, Nieces & Nephews, Aunts & Uncles, Moms & Dads, Grandmas & Grandpas for all sorts of occasions. They are an exciting and unique way to say, Happy Birthday, Get Well, Thank You, Congratulations, I Love You and so much more!

Can Business Owners use your service?
Yes! Many business owners use our service to help build relationships with their clients and customers. When one of your customers is celebrating a special event in their life, you can send them a Ball-Gram Greeting. They also make excellent invitations for Trade Shows, Grand Openings and Promotional Events.

How many Ball-Gram Greetings can I send?
You can send as many as you want - Order one for a family birthday, one for your friend that just had a baby and one for that special person in your life just to say, "I Love You!"... You are only limited by your imagination.

Are the words and designs on the balls stickers or decals?
No way! The designs and words that you see on the Ball-Gram Greetings are put on the ball during the molding process. They cannot be peeled off or removed from the ball. They are very much like the balls you might see at your local grocery store except they are one of a kind designs created by us.

I placed and order but I did not get a confirmation email message, what should I do?
Once you place an order on our website, a confirmation email is sent to the email address you provide. If you don't see it, please check your SPAM folder and if you still can't find it, please call us and we will put your mind at ease.

What does the post office think about your Ball-Gram Greetings?
The post office loves Ball-Gram Greetings. We have been told that the carriers get a kick out of delivering these super cool balls.

Can you ship a Ball-Gram Greeting to a P.O. Box?
Yes! The post office treats a Ball-Gram Greeting just like a package.

Can you ship a Ball-Gram Greeting to a student at a College or University?
Most definitely! College students love getting special packages in the mail.

What if the person I am shipping to isn't home when the Ball-Gram Greeting is delivered?
The balls are treated by the post office like a package. If no one is home, the mail carrier may use the attached rubber band and hang it on the doorknob.

What if the Ball-Gram Greeting arrived deflated or popped?
This is extremely rare. If the Ball-Gram Greeting were to arrive at its destination deflated or popped, we will ship out a new one lightning fast. We provide AWESOME customer service so please just email or call us and we will ship out a new one right away .

I don't have a credit card, can I send you a check? Pleeeeeeease?
Yes, just print out an order form here, fill it out and mail it to us with a check or money order to:
Ball-Gram.com LLC
P.O. Box 1250
Ocean Gate, NJ 08740.
Once we receive your order form and your payment has been processed, we will mail your Ball-Gram Greeting right away.

Is Ball-Gram.com a secure site for shopping?
Yes! All orders are processed using a secured server. Not only that, but we take your PRIVACY and SECURITY very seriously!

I hate ordering online. Can you help me place my order?
We would be happy to help you! Providing the best in Customer Service is our goal. Never fear, Ball-Gram.com is here, please just call us anytime and we will be happy to take your order over the phone. 1-888-4-BALL-GRAM

Thank you for trusting in us - we promise to make you happy!